Welcome to TD Health™ - your source for quality products for people with diabetes. Whether you are newly diagnosed, or caring for someone with diabetes, we are your online source. From education, to products for people with diabetes, we make it all available for you to purchase from the comfort of your home. We are committed to providing high-quality products and services to help you manage your diabetes in a more affordable way.
Value
TD Health Store offers and delivers high quality products at reasonable prices. Free shipping and delivery across the continental United States!
Customer Service
Our operating hours are 9am – 5pm, Monday – Friday, Eastern Standard Time. For questions or concerns regarding the usage of the products we sell, please see our Manufacturer Information page.
Easy Returns
If you are not happy with your purchase, simply return your purchased item(s). Please contact our Customer Service department for assistance returning your item(s).
Frequently Asked Questions
No, TD Health™ is an online store on a mission to support people with prediabetes and people with diabetes with access to high quality products at a great value
Yes, we purchase directly from manufacturers
You can reach a TD Health™ customer service representative by phone or email at:
For questions or concerns regarding the usage of the products we sell, please see our Manufacturer Information page.
Call Us Toll-Free: 1-833-404-2121
Email: [email protected]
For questions or concerns regarding the usage of the products we sell, please see our Manufacturer Information page.
We currently do not offer products in bulk, but from time to time we'll have special offers
If for any reason you are not completely satisfied with our products, you may return any item shipped by TD Health™ for a full credit or refund within 14 days of delivery subject to the terms and conditions outlined below.
Items returned after more than 14 days of delivery will be charged a 15% re-stocking fee. Please report any damages, shortages or discrepancies within 7 days of delivery by calling Customer Service at (833) 404-2121 or by e-mailing us at [email protected]
Before returning anything, Customer must call or email Customer Service to obtain a Returned Authorization (RA) number. Please have the following information on hand when calling for an RA number: customer name, invoice number, and the nature of the problem. You are responsible for the cost of shipping your return to us. It is important that the RA number is clearly written on the outside of the box. Packages received without an RA number will be returned back to you.
If you are returning an item shipped in error by us, we apologize for your inconvenience. We will reimburse you the delivery costs and the cost to ship the product back to us. For any other return, you are responsible for the original delivery costs and the return shipping expense. Shipping expense in the case of free shipping will be calculated as shipping charges incurred by us. Once your return has been received and processed a credit or refund will be issued within 14 days and an e-mail confirmation will be sent.
All products are subject to manufacturer’s warranty. Please contact the manufacturer directly to resolve quality issues.
*If you are sent short-dated products, please contact our customer service department to make arrangements to exchange the product for one with a longer expiration date.