Privacy policy

Effective date: Sep 1, 2026

Welcome to the TD Health (“TD Health”, “we”, “us”, or “our”) website (www.tdhealthstore.com) (“Website”). This written notice (the "Privacy Notice") is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Website and certain related services. Please be sure to read this entire Privacy before using, or submitting information, to this Website.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY BEFORE USING OUR WEBSITE. IF YOU DO NOT WANT YOUR INFORMATION USED OR DISCLOSED IN THE MANNER DESCRIBED IN THIS PRIVACY NOTICE, THEN YOU MUST NOT ACCESS OR USE OUR WEBSITE (IN WHOLE OR IN PART) OR SUBMIT YOUR INFORMATION TO US.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Personal Information

We collect, and have collected in the past twelve months, information that personally identifies, relates to, describes, or is capable of being associated with a person (“Personal Information”), including:

Context Examples of Personal data Primary Purpose
Account Registration We collect your name and contact information when you make an account. We also collect data on the actions that you perform while logged in. We have a business interest in providing account-related functionalities to users.
Business Information We collect information about businesses and their representatives that engage with us such as EIN, TIN, address, phone number, email address, bank account information. We have a business interest in processing orders from our business customers.
Vendor Information We collect the name and contact information of our vendors and their employees with whom we may interact. We have a business interest in contacting our clients and communicating with them about business activities such as projects, services, and billing.
Email Interactions If you receive email from us, we use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email. We have a business interest in understanding how you engage with our messages.
Feedback/Support If you provide feedback or contact us for support, we collect your name and email, as well as other content that you send. We have a business interest in receiving and acting upon feedback.
Health Information We may collect information about your health when you browse our Website, purchase our products, upload an RX, upload User Content, or otherwise use the Website. We have a business interest in offering our products and services for use by individuals. In some cases, we collect your information to comply with applicable laws.
Order Placement

We collect your name, billing, shipping, and email addresses, phone number, and credit or debit card information when you place an order.

Where your order requires an RX, we collect your prescription information.

 We use your information to perform our contract to provide products or services.
Partner Promotion We collect data that you provide as part of co-branded promotions with other companies. We have a business interest in fulfilling our promotions. Note that many co-branded promotions involve the collection of information by us, and the other company identified in the promotion. Where data is jointly collected, your information may be submitted, or sent, to both companies. This privacy notice applies to our use of your data. You should review the privacy notice of the other company identified to understand their use of your data.
Distance The Website may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device. We have an in understanding our users and providing tailored services. In some contexts, our use is also based upon your consent to share location data.
Social Media Networks The Website may include social media features, such as the Facebook, YouTube, LinkedIn, and Twitter widgets. These features may collect information about your IP address and the pages you visit on our site as well as other Personal Information. We use this information to provide more tailored experiences to our users.
Surveys We collect data you share through surveys. If a third-party offers a survey, the third party’s privacy notice also applies to the collection, use, and disclosure of your data. We have a business interest in understanding your opinions.
Use of Our Website We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device. We have a business interest in making our website operate. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent.
User Content If you choose to engage in forums, blogs, or other similar features offered by us, we may maintain records about the content you post. This might include comments, reviews or questions as well as metadata associated with your content. We use this data to understand your opinions and foster a safe environment on our websites.
Website Targeted Advertising Technology We may let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services. Where required by law, we base the use of third-party tracking technologies upon consent. Users should see our Cookie settings for more information. You can also find more information about your options with regard to this technology in the Your State Privacy Rights section below.

Some of the Personal Information listed above may be considered sensitive under relevant privacy laws. This includes your health- related information, sensitive data inferences, and precise geolocation information. We refer to this type of Personal Information as “Sensitive Personal Information” in this Privacy Notice. Each type of Sensitive Personal Information may overlap with a category of Personal Information listed above.

The types of Personal Information we collect about you may vary based on how you use the Website and/or our services and your relationship with us.

How we collect this information:

We collect this information:

  • Directly from you when you provide it to us.
  • From third party data sources, for example, our business partners, service providers, vendors, or suppliers.
  • Automatically as you navigate through the Website.

PROTECTED HEALTH INFORMATION

  • As part of our services to our customers, we may access Protected Health Information (“PHI”), however, we are not a “covered entity” under the Health Insurance Portability and Accountability Act (“HIPAA”) privacy and security rules. In some instances, we may be considered as a “business associate” under HIPAA. In cases in which we are a business associate we will comply with all applicable HIPAA requirements to safeguard PHI from any improper use or disclosure. The specific business associate obligations between us and a customer will be set forth in a separate, written Business Associate Agreement between us and the respective customer. With regard to the use and disclosure of PHI, a Business Associate Agreement shall control in the event of a conflict between the Business Associate Agreement and this Privacy Policy.
  • Our Website may connect you with a third-party healthcare practitioner with whom you may share your healthcare related data during a telehealth consultation. Such practitioner may issue a prescription for a third-party pharmacy to dispense medication and our Website may be advised of the order status, but the health information is not directly shared with us or the Website.
  • For additional information disclosures required under the Washington My Health My Data Act, please see our Washington My Health My Data Act Privacy Notice.

USE OF INFORMATION

In addition to the purposes identified above, we may also use the information we collect about you or that you provide to us to:

  • Present our Website and its content to you.
  • Provide you with our Website, products, and services.
  • Process or complete transactions you requested.
  • Improve the Website, products, and services, including customization and personalization.
  • Notify you of products and services via mail, email, telephone, and/or text messaging.
  • Communicate with you about the Website, products, services, and other matters via mail, email, telephone, and/or text messaging. For example, if you use the “contact us” functionality on our Website, we might contact you via e-mail or other communications to provide you with information regarding our Website, services, products, promotions, offers, personalized information and other information from us or our third-party service providers or business partners or to respond to comments, questions, inquiries, and other information submitted by you. We may also use your information to send you promotional materials, offers, and/or messages related to our Website or our services.
  • Compile information and analyses to enhance the customer experience and improve our business.
  • Perform day-to-day business operations such as accounting, seeking legal advice, pursuing or defending legal claims, maintaining information security and anti-fraud programs, and facilitating business transactions with our business partners and clients.
  • Resolve problems and disputes and engage in other legal and security matters. For example, we may use the information we collect to comply with, monitor compliance with and enforce this Privacy Notice, our terms and conditions, and any other applicable agreements and policies, meet other legal and regulatory requirements, and protect the security and integrity of our Website and services. We might also use your information to authenticate activity, detect, investigate, and to prevent fraud, malicious conduct, or unsafe experiences, or address security threats, or protect public safety. We might also use information that we collect to investigate any complaint you make regarding our Website, content, products, service offerings or other related matters, to provide evidence in any dispute or anticipated dispute between you and us, or to prevent fraud or other criminal or otherwise inappropriate activities.
  • Provide you with customer support. For example, if you request us to contact you in connection with any customer support matters, we may collect certain information from you in order to assist you as requested.
  • Analyze, improve, and manage our Website, products, service offerings and operations. For example, we might obtain feedback regarding our Website, products, and service offerings, to: (i) understand and anticipate your needs and preferences, (ii) better understand your use of our Website or products or service offerings, (iii) customize and tailor our Website content and advertising, (iv) improve our marketing and promotional efforts, (v) engage in statistical analysis, and (vi) provide feedback or information to our business partners, vendors, advertisers and other third parties.
  • Fulfill any other purpose for which you provide it. For example, if you share your name and contact information to request a price or ask a question about our products or services, then we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, then we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product or service orders.

We collect Sensitive Personal Information data to process transactions; offer products, including RX products, on our website; analyze the use of our website; comply with laws; manage our business; or provide other services.

DISCLOSURE OF YOUR INFORMATION

We may disclose or share the information we collect, including your Personal Information:

  • To our subsidiaries and affiliates.
  • To contractors, vendors, suppliers, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of TD Health's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by TD Health is among the assets transferred, including at the negotiation stage.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • We may also disclose your personal information:
    • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
    • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TD Health, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
    • Other Disclosures by Us:
      • Aggregation and De-Personalization. We may use and disclose any de-identified information for any lawful purpose, including for any commercial purpose. De-identified Information means information that does not identify you, including any identifiable information de-identified by either combining it with information about others, for example, by aggregating your personal information with information about other persons, or by removing characteristics, such as your name, that make the information personally identifiable to you. To the extent we store and use deidentified personal information, we will not try to reidentify the information, except to test our deidentification methods. If we share deidentified information we will obligate the recipient not to try to reidentify the information.

Some jurisdictions require us to disclose whether the following categories of personal data are collected, shared with third parties for a “business purpose,” or “shared” for targeted advertising. The table below indicates the categories of personal data we collect and transfer in a variety of contexts. We do not “sell” your personal data for money.

Category of Personal Data Category of Recipients
Disclosures for a
Business Purpose		 Sharing for Targeted Advertising
Identifiers – this may include things like name, postal address, unique personal identifier, online identifier, email address, phone number, or account name.
  • Affiliates or subsidiaries.
  • Data analytics providers.
  • Internet service providers.
  • Joint marketing partners.
  • Operating systems and platforms.
  • Other Service Providers.
  • Payment processors and financial institutions.
  • Professional services organizations, this may include auditors and law firms.
  • Advertising networks.
  • Social networks.
Financial Information – this may include bank account number, credit card number, debit card number, and other financial information.
  • Affiliates or subsidiaries.
  • Other Service Providers.
  • Payment processors and financial institutions.
  • Professional services organizations, this may include auditors and law firms.
 Not shared.
Health Related Information – this may include medical information, mental or physical condition or treatment, or health insurance information.
  • Affiliates or subsidiaries.
  • Other Service Providers.
  • Advertising networks.
  • Social networks.
Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Affiliates or subsidiaries.
  • Data analytics providers.
  • Joint marketing partners.
  • Other Service Providers.
  • Advertising networks.
  • Social networks.
Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website or ad.
  • Affiliates or subsidiaries.
  • Data analytics providers.
  • Internet service providers.
  • Operating systems and platforms.
  • Other Service Providers.
  • Advertising networks.
  • Social Networks.
Inferences drawn from any of the information listed above
  • Affiliates or subsidiaries.
  • Data analytics providers.
  • Joint marketing partners.
  • Other Service Providers.
  • Advertising networks.
  • Social Networks.
Additional categories of personal data described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number.
  • Affiliates or subsidiaries.
  • Other Service Providers.
 Not shared.

DATA TRANSFERS

This Privacy Notice is intended to cover collection of information on our Website from residents of the United States. If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our Website or services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Privacy Notice. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Notice.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. You may have the following rights:

  • Access. You may request access to your personal data or confirmation that we have data about you. In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form.
  • List of Third-Party Recipients. You may request a list of specific third parties to which we have disclosed personal information. Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal information. You can find that information in the table above under the “How We Share Data” section.
  • Change. You may ask us to correct inaccurate or incomplete data by contacting us at the address below. We may keep historical data in our backup files as permitted by law.
  • Deletion. You may ask us to delete your personal data. If required by law, we will grant such a request, but note that in many cases, we must keep your personal data to comply with legal obligations, resolve disputes, enforce agreements, or for other business purposes.
  • Opt-out of Website Targeted Advertising. You may opt-out of online targeted advertising (e.g., cookies) by clicking the cookie settings link here or the “Do Not Share” link on our homepage. Note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. You may opt-out of other forms of targeted advertising by submitting a request as described below. We recognize Global Privacy Control (GPC) signals broadcast from web browsers as a valid opt-out request where required by applicable law. Please note that the GPC will apply only to your current browser. We do not recognize the “Do Not Track Signal.” If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice.
  • Limit the Use of Sensitive Information. You may request we limit the use of sensitive personal information to permitted purposes under applicable law.
  • Promotional Emails. You may provide us with your email address to allow us to send newsletters, surveys, offers, or other promotional content , as well as targeted offers from third parties. You can stop receiving such emails by following the unsubscribe instructions at the bottom of those emails or by emailing [email protected]. If you choose not to receive such emails, we may still send you service-related communications.
  • Promotional Text Messages. If you get a text message from us that has promotional content, you can opt-out of future text messages by replying “STOP.”
  • Revocation Of Consent. Where we process your personal data based upon consent, you may revoke consent. Note, if you revoke consent for processing personal data, we may no longer be able to provide you with some types of services.
  • Geolocation Data. You can turn off geolocation data for mobile apps through your mobile device’s privacy settings.

Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny a request because the law permits or requires us to. We will not discriminate against individuals who exercise a privacy right.

Submitting Requests

You may exercise the above rights by calling us at 1-833-404-2121 or submitting a request via one of the links below.

If you disagree with our denial of a request, you may appeal our decision by submitting a request via our Appeal Request Page.

THIRD-PARTY LINKS

Occasionally, we may link to third-party content, applications, or websites on our website. This third-party content has their own privacy practices. This Privacy Notice does not describe how these third parties collect and use data. Links or access to third parties from our Website is not an endorsement by us of such third parties, or their respective websites, applications, products, platforms, or practices. We are not responsible for the privacy policies, terms and conditions, practices, or the content of such third parties. All information that you disclose to such third parties will be subject to the privacy policies and practices of such third parties. You should review the privacy policies and practices of such third parties prior to disclosing information to them. If you have any questions about how these third parties use your information, you should review their policies and contact them directly.

CALIFORNIA DO NOT TRACK DISCLOSURES

Our Website does not currently respond to “Do Not Track” signals sent by your browser. For more information about Do Not Track, you can visit www.allaboutdnt.com

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We use many different measures to help protect information transmitted over or stored on our systems. However, despite our efforts, please be aware that methods of transmission and electronic storage are not completely secure. We cannot guarantee the privacy or security of your information. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.

Payment information is processed by our third-party payment provider, Authorize.Net. Our website is hosted on Shopify; for details on their privacy practices, visit Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy

HOW LONG WE RETAIN YOUR DATA 

Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your Personal Information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.

Children Under 18

Our Website is not intended to be used by children under 18 years old. If you are under age 18, you may not use the Website or our services. We do not knowingly collect personal information from, or target our Website or services to children under the age of 18. If we discover that the Website is being used inappropriately, we will take steps, if possible, to disable access so that the individual may no longer access our Website.

CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice may change from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Notice. Amendments will take effect immediately on our posting of the updated Privacy Notice. Your continued access or use of the Website after receiving the notice of changes means you accept the updated Privacy Notice, so please check this notice periodically for updates.

CONTACTING US

If you have any questions about your personal information or this Privacy Notice, or if you need to access this Notice in a different form due to a disability, please contact us by email at [email protected], or by using the contact details below:

TD Health
4600 Anson Blvd. #110

Whitestown, IN 46075

United States

 Please print and retain a copy of this privacy notice for your records.